RAC insurance left me for months without a car or a payout

A reader writes that the firm let him down after a no-fault accident

How to save on car hire – and avoid getting ripped off

From just saying ‘no’ to the hard sell, to taking photographic evidence of every possible scratch or blemish

From using a cashback card to emptying your boot, there are ways to reduce running costs

Staff insisted the policy I already had was invalid and I needed its ‘SuperCover’

Premiums are expected to rise by 10% now drivers are back behind the wheel. Only electric cars have escaped

After a minor accident, the company said it was a write-off but refused to inspect the damage

The insurer seemingly collected it after the incident – now it has disappeared so I can’t make a claim

Joanna Davies was dragged along the road for 20 metres but has been offered less than half the £11,000 she has claimed

The cost was more than two flights and the actual car hire

I tried to make contact time and again, then it closed my claim without paying

The insurer’s renewal quote increased by 17.5% without any explanation at all

Insurance company has slashed premiums over the past 12 months and gave £25 refunds to customers

Loyal customers face price rises of up to 50% when they try to renew their cover, and yet more pain looks likely in future

I had renewed my policy and paid, but it insisted it was cancelled and I had to pay £70 more

People who automatically renew policy are often charged higher premiums than new customers