How can an insurance firm send my beloved BMW to scrap?

After a minor accident, the company said it was a write-off but refused to inspect the damage

How did the AA lose my crashed car after it was hit by a lorry?

The insurer seemingly collected it after the incident – now it has disappeared so I can’t make a claim

Joanna Davies was dragged along the road for 20 metres but has been offered less than half the £11,000 she has claimed

The cost was more than two flights and the actual car hire

I tried to make contact time and again, then it closed my claim without paying

The insurer’s renewal quote increased by 17.5% without any explanation at all

Insurance company has slashed premiums over the past 12 months and gave £25 refunds to customers

Loyal customers face price rises of up to 50% when they try to renew their cover, and yet more pain looks likely in future

I had renewed my policy and paid, but it insisted it was cancelled and I had to pay £70 more

People who automatically renew policy are often charged higher premiums than new customers

Scores baffle us but we can’t find out how they arrived at them

Covid has put the brakes on driving, while the price of lessons and insurance can be enormous

British travellers face challenges this year not only from the Covid crisis, but also the effects of Brexit. Here’s the lowdown

Comparethemarket.com analysis shows electric car drivers were charged an average of £566

Car insurer Admiral reports 44% jump in claims last year, with average cost more than £1,500