A classic insurance case of ‘it’s all in the small print’

Hagerty wouldn’t ferry our car from the Isle of Wight when it broke down

‘Crash for cash’ incidents hit all-time high, says Aviva

Insurer says more than 50% of fraudulent motor injury claims are being made by organised gangs

Spate of thefts means some insurers now insisting on secure off-road parking and that drivers buy security devices

I am struggling to get back money owed by car hire firm

Watchdog report calls for end to exclusive deals on comparison websites, but fails to tackle courtesy car costs

First comprehensive survey shows 180,000 false insurance claims in 2013 and suggests £2bn of undetected fraud each year

Nine of the top 10 occupations causing accidents are medical workers, according to analysis of 2m insurance claims

Is my father-in-law being taken for a ride?

Consumer advice: We had to sign a new agreement on a tablet at Pisa airport

Consumer group launches campaign to get companies to be more up-front about additional fees

Devin Fergus: If you want to save 15% or more on car insurance, you may have to move – to a white, suburban neighborhood

Dye from a damp £80 Mountain Warehouse coat on leather upholstery led to months of wrangling

ABI says car and home insurance quotes should detail previous year's premium so policyholders can spot price rises

Premiums are down 15% in the past 12 months and at their lowest level for five years

Quotes for breakdown cover for a two-week trip to France, range from £84 to just £42