Anna Tims’ dishonours list: the not-so good, the bad and the ugly customer service awards 2025

It is time to roll out the red carpet in recognition of those that worked hard to keep customers at arm’s length

UK electric car charger rollout slows amid worries over EV switch

Smallest number of new chargers since 2022 as carmakers persuade government to weaken EV sales targets

CMA rejects retailers’ claims on operating costs, saying weak competition is not passing on lower wholesale prices

Government efforts to recruit examiners fail again with average test slot wait now at 22 weeks, report says

A software update is thought to have created a problem with some variable speed cameras, meaning motorists were incorrectly penalised

Drivers also told to take caution after complaints rise about long-stay meet-and-greet services

Free2move, Enterprise Car Club and Co Wheels among those eyeing growth, as well as peer-to-peer firm Hiyacar

Banks and specialist lenders will not pay tax on compensation payouts, sidestepping 2015 rule

Exclusive: Swedish carmakers push to retain target as Germany lobbies to help its own industry by softening cutoff date

How will new tax rates and measures affect pensions, savings, car tax and more? We look into some individual queries

As they struggle with the cost of living, people weigh up whether Rachel Reeves’s measures will help them

Chancellor axes two-child benefit cap and cuts energy bills paid for by mansion tax and freezing tax thresholds

From joint bank accounts and pooled savings to mortgages and tax allowances, talk about money for a happy financial future together

I followed the obvious signs but an enforcement officer had to point out a notice on the back of the entrance sign and it cost me £140

Need for new road taxes is clear – but there are concerns that pricing plan could stall transition away from petrol