Why using a provisional driving licence for ID could cost you

Learner driver penalised by insurance firm for having a provisional licence for more than two years

Think before making First Call your first call

First Call is insisting I pay extra £73 charge even though I have breakdown cover

Car insurance costs could go up while responsibility for the crash is settled, even though the accident wasn't my fault

The theft of a Harley-Davidson left you revving up in frustration over delays and a lack of response from the insurer

My neighbour's father admitted fault, but I received no reply from his insurer

My daughter's RAC car insurance was automatically renewed despite not agreeing in writing or verbally to this

Lloyds moved my car insurance to BISL and my monthly payments rose from £40 to £230. What should I do?

Swinton's communication breakdown and your own (badly timed) prang led to a car insurance renewal riddle