FCA plans to allow lenders longer to respond to car finance complaints

Firms could get up to a year to respond to mis-selling complaints after shock court ruling last month

My late father is still being charged for car insurance

His premium was £1,920 and I can’t get Sainsbury’s Bank to cancel the policy

Lloyds suspends commission payments after ‘seismic’ ruling on UK car finance

Industry and Treasury hold urgent talks after court of appeal rules consumers were mis-sold loans

Don’t book expensive driving tests through reseller sites, warns RAC

Learners trying to beat backlog can pay up to £195 with brokers who buy up slots and sell them on, according to motoring organisation

RAC offered me membership that would be ‘free’ – unless I needed breakdown assistance

Bizarre arrangement would cost me nothing unless I called out a rescue van, in which case it would be £85 please

I was written off by John Lewis for car insurance because I’m an author

I was deemed an ‘unacceptable risk’ when it came to renewal

The solo penalty, from rent to holidays: ‘Being single is costing me £12,000 extra a year’

From hotels to housing, insurance to TV subscriptions, people who live and travel alone face a hefty penalty

Transport for London fined me … after it declined my payment

I tried to pay the congestion charge twice but it didn’t collect the pending payments

Airport parking: £100 fines in Bristol ‘could be unenforceable’

Eagle-eyed reader and consumer solicitor say local bylaws are key to question of enforcement

I had insured my car with Churchill … until the police told me I hadn’t

The company had stopped my annual renewal without telling me and I don’t know a reason

UK pump prices at three-year low as fuel duty hike looms

Labour expected to roll back Conservatives’ 5p duty cut in the autumn statement in first increase since 2011

I was quoted £1,100 to replace my easily stolen VW badge/sensor

Many of the car’s safety features are useless without the device, and the company has known about this problem for years

I received a £100 parking charge even though we’d used the JustPark app

The space owner in Edinburgh told us to use ‘any spot available’, then we got the ticket

Blue Light Card ‘reward’ has now turned into £3,941 loss

Discount service for emergency and healthcare workers says it’s ‘here for you’, but won’t refund us after we used it to buy flooring from Carpetright for our new home

UK motorists warned of fake parking QR codes being used in ‘quishing’ scams

Councils warn misleading codes may lead drivers to fraudulent websites where personal data is stolen