Why did Nissan dealership not tell us our car had been stolen? It went in for repairs, but was supposedly taken from a locked compound
Nissan censured by ad watchdog over electric car claims Carmarker had suggested Leaf could largely replenish battery capacity within an hour
Who pays if your rented car is damaged in the street? Enterprise Car Club is keeps chasing us, despite the fact we paid it £400 to settle the claim
Drivers fume as breakdown firms put up premiums and slow down help More and more motorists are reporting long waits, sometimes overnight, for help from RAC and AA
My parking penalty was unfair – why won’t the council cancel it? I only mixed up an I and 1 in my number plate but it keeps sending demands to pay
Why does Goldcar keep adding more hidden charges? We expected the hard sell of extras – but not a ‘diesel tax’
Why am I now liable for my ‘no fault’ accident claim? Credit hire company EasiDrive says I will face legal and other costs if I don’t go to court
Day-to-day effects of no-deal Brexit stressed in new impact papers Driving licences, passports and mobile phone bills among topics explored in latest batch
Why won’t the RAC refund me when it was hours late? I was effectively abandoned for eight hours but was only offered £30 compensation
Why is it so hard to report Hermes vehicle being driven dangerously? No one answers the company’s phones and the web chat is on a script
Why did the AA let down my family after a breakdown? We had to pay more than £200 for taxis as the recovery vehicle could not take us
Rising fuel prices push up UK inflation for first time in 2018 Higher costs at the pump add to squeeze on household incomes after months of falling wages growth
Engine failure left VW owners picking up a surprise £6,700 bill Polo is among the latest Volkswagens with a TSI engine to have failed catastrophically
Why did JustPark charge me £100 because I couldn’t input a letter ‘O’? However much I tried, the voice recognition on its payment app kept coming up with zero
Drivers name England’s worst motorway service station Thurrock site receives lowest satisfaction rating as toilet renovation works take toll