Help! A rat ate my car and it’s costing me thousands

I found rodents had chewed through the wiring, but my insurer insists on dealing with it as several different claims, each with a £400 excess

We complained about Kia but two years on we are still waiting for a ruling

The Motor Ombudsman is dragging its feet but how do I complain about it being so slow?

Its GoElectric Overnight tariff promised drivers big savings – only problem, it couldn’t deliver

CompareBreakdownCover said its value, and cost of a repair, meant it wasn’t worth bringing it home

I paid £195 for my car to be recovered but no vehicle arrived

For some it means changing their car, for others agreeing to a tracking device, or simply deciding to give up the vehicle

It’s been at the garage since August waiting for diagnostic tests

The first in a series exploring the myths and realities surrounding EVs

It has taken £400 from our auto-pay account but won’t accept it isn’t our car

Co-op Insurance and its claims management firm, Vision, let us down – and our car is still not fixed

Scores of applicants claim administrative failings have left them facing crippling daily charges

A checklist for mostorists and riders as the clocks going back heralds the cold seasons

Fall from 6.7% in August signals prices are still rising as higher cost of oil feeds through

Driver is charged non-refundable sum of £747 when basic cover for a new customer would be £170

The forecourt cameras only monitor the time a car arrives and departs rather than what the owner does on site